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Read MoreCabling manufacturing is a technical, expert industry where exceptional customer service is required in order to sustain good relationships. If you’re keen to work with the right cable manufacturer, then you’ll need to find a partner that can balance both your expectations as a customer and the specialist expertise required to fulfil your requirements. With that in mind, this is what you need to look for in a cable manufacturer.
Cable manufacturing is a broad industry, but not every business in it can fulfil every aspect of its requirements. For example, you may need to work with a cable manufacturer that has the capacity to handle delicate and complex work – or you may be looking for something much more general. If you’re going to get the most out of cable manufacturing partnerships and the products that you use, then it’s vital to ensure that you pick a business with the technical capacity that works for your organisation.
This is simply a case of the volume of products that one business can produce for you. The range of needs in cable manufacturing can be varied and companies exist to cater to most types. Finding the one with the right production capacity will ensure that the relationship is a great fit. So, whether you’re looking for a manufacturer that can provide a prototype – or one that can handle large volumes – it’s essential to enquire into production capacity at the start so that you know the relationship is beginning on the right foot.
Every product needs to be tested in the cable manufacturing world, but the extent of this testing will be different every time. Some manufacturers will offer only a visual inspection, while others will be able to deliver a full spectrum of rigorous tests. Before you begin working with a cable manufacturer, make sure that they have the capacity to deliver the testing necessary. If there are issues with a product, then the supplier should be able to troubleshoot to find the best solution and carry out tests and scans to establish what that is going to be.
Does this cable manufacturer have expertise in the area that you’re looking for? This will have a big impact on how they are able to meet the needs that you have.
What kind of customer service record is there? All the expertise and capacity in the world won’t detract from working with a business that is a bad experience as a customer. So, look at the record that the company has in terms of customer service and communication.
Before you make any commitments make sure that you know the lead times involved – and that the business would be able to keep up with increasing demand, if necessary. It’s also key to get 100% clear on costs and ensure that none are hidden.
From expertise and technical capacity to testing and customer service, these are just some of the factors to look for in a cable manufacturer. GEM Cable has an outstanding record in working with some of the world’s biggest companies. For more information on how our bespoke services and products might suit your business, contact us on 01727 617947 or head to our contact page at https://www.gemcable.co.uk/contact/
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